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Exceptional care you can trust, in the comfort of home.

From companionship to 24/7 support,
we can help you stay well as you age in the home you love.
We’re bringing our patient-centered care into the home.
In every community we serve, MSU Health Care at Home offers a full spectrum of in-home care for older adults. Whether you need a little help at home to live independently or you’re living with an illness or age-related condition, we have the right level of care for you.
When is in-home care helpful?
In many situations, home care can improve the quality of life and overall wellness for an older adult—and also ease the stresses and concerns for their family. MSU Health Care at Home provides what’s called “non-medical” home care, which is a different service from home health care or nursing care delivered in the home. Here are a few examples of when our home care can be most helpful:
  • An older loved one needs some help to live safely on their own
  • After surgery, a serious fall, or hospitalization
  • Mild Cognitive Impairment (MCI) or more advanced dementia
  • A chronic or age-related health condition or illness
  • For companionship and healthier social connection
  • A family caregiver needs a break to rest and recharge
MSU Health Care at Home Services
We’re experts in specialized care, ready to support:
Alzheimer’s and Dementia
Chronic Conditions
Hospital to Home
Complex or 24/7 Needs
Frailty and Fall Risks
Light Housekeeping
Adults with Disabilities
Ready to learn more or start care?
If you’d like to learn more or start the conversation, we’re ready to help.

Click the Get Started button and fill out the short form or give us a call at 855-205-4321 to learn more about our services and how we can help you or your loved one.
Whole Care for the Whole Person
MSU Health Care at Home takes a holistic approach to every Care Plan we design. Before beginning care, we get to know you or your loved one as a person not a patient. We learn about your favorite foods, music, hobbies and passions that bring pleasure and purpose to each day—in addition to understanding your specific care needs.

This holistic approach to care extends to our caregivers who understand the importance of supporting each client’s overall wellness, favorite activities, and lifestyle, as well as their daily care.
Looking to stay at home as you age?
You’re in good company. According to AARP, 80% of people prefer to stay at home as they age or “age in place.” But if living at home means you need a little more help than you used to stay safe and comfortable, MSU Health Care at Home is here for you.

Our professional caregivers can help with a wide range of daily activities, from medication reminders and rides to doctor appointments to light housekeeping and meal preparation—and much more. We can help you stay independent in the comfort of your own home.
MSU Health Care at Home Services
MSU Health Care’s commitment to quality patient-centered care—and our home care expertise. MSU Health Care at Home is provided by TheKey, the nation’s leading provider of premium home care with 20 years of experience. When you choose MSU Health Care at Home, you’ll get a partner in your ongoing care that you can trust.
Team-Based Approach
Behind every professional caregiver is a full-time Care Team of experts, providing ongoing guidance to our caregivers—and support to you and your family.
Highly Trained Caregivers
All of our caregivers are our employees—not contractors. They are managed by our team, thoroughly vetted, background checked, and trained to provide personalized care.
Customized Care Plan
Before starting care, we learn about you and your needs then develop and implement a customized care plan designed specifically for you.
Health & Wellness
Our approach emphasizes a healthy mind, body, and spirit. This holistic approach focuses on nutrition and wellness so our clients can live happier, healthier lives.
Peace of Mind
Our goal is to provide the best quality care for our clients along with expert guidance and support for their families. Your loved one gets compassionate care and companionship—you get peace of mind.
MSU Health Care Quality
When you sign up for MSU Health Care at Home, the quality of your care experience will meet our highest standards, based on the MSU Health Care you know and trust.
Ready to get started?
If you’d like to learn more or start the conversation, we’re ready to help.

Click the Get Started button and fill out the short form or give us a call at 855-205-4321 to learn more about our services and how we can help you or your loved one.
Frequently Asked Questions
Care that adapts to our patients’ needs
What is home care?
Home care provides older adults with one-on-one assistance from a trained caregiver in the comfort of his or her own home. This service, called “non-medical” home care, is different from home health or nursing care delivered in the home.

With support and companionship from a professional caregiver, seniors are able to live at home independently and maintain their quality of life—with reduced risks of falling or feelings of loneliness caused by isolation.
What types of care does MSU Health Care at Home specialize in?
Our extensive roster of skilled caregivers include those experienced and trained in a number of specialized care requirements that commonly affect older adults. These include:
  • Alzheimer’s disease
  • Parkinson’s disease
  • Dementia
  • Cancer
  • Rehabilitation
  • Orthopedics
  • Stroke and Neurology
  • Hospice
What is the difference between 24-hour care and hourly care?
With our 24-hour care service, caregivers come in shifts and stay with the client around the clock, ready to assist with activities of daily living and increase safety all hours of the day. 24/7 care provides support for seniors who require close supervision at all times. Hourly care is typically provided at a minimum of four hours but is also available for longer care visits.
How do you supervise caregivers?
With MSU Health Care at Home, you don’t just hire a caregiver. You work with a full Care Team to ensure the highest standards of care. Before beginning home care services, the care team creates a schedule and a plan that covers all aspects of the appropriate care and go over it with the caregiver. An RN Care Manager or Client Care Manager makes regular Quality Assurance visits to ensure the quality of care is exceptional and makes changes as needed.
Does MediCare cover the cost of home care?
It depends. Most long-term care insurance policies have a waiting period (or elimination period) of up to 90 days when you’ll have to pay for care out of pocket. So be sure to read the fine print in your policy to understand the terms of your coverage and what conditions trigger payment of benefits.
Will my long-term care insurance cover home care?
It depends on your policy. If this is your first time using your benefits for home care, it’s best to contact your insurance provider to be sure that you have an active claim, confirm any applicable elimination period, and clarify the services covered under your policy. TheKey is an approved provider with most major Long-Term Care (LTC) insurance carriers—and we have a free service to help our clients navigate all aspects of the claims process.

If you need long-term care insurance help to initiate a new claim or need guidance with an existing claim, we have a dedicated team of long-term care insurance experts ready to help.
What’s the difference between home care and home health?
MSU Health Care at Home provides a range of “non-medical” in-home care services, such as companionship, help with personal care and other ADLs, and Memory Care at Home. MSU Health Care at Home helps to manage the care relationship and supervises and trains w-2 caregivers.

MSU Health Care at Home does not provide or supervise the care relationship but rather coordinates introductions to clinicians that the patient may choose to work with to provide services under a self-directed care model.
Where should potential clients go with additional questions or with complaints?
MSU Health Care at Home is a service owned and operated by TheKey. Questions or complaints should be directed to TheKey at 855-205-4321.